I-Heart
24/7 AI-driven psychological counseling assistant
Why we start
Background
validation of the idea
Research
How can we offer a safe, confidential space for users to improve their mental well-being?
Methods
Slack
PM Tools
Figma
Others (Micros...
No Set Process
According to the survey, 75% users say they have never use mental health application and they are willing to try it.
We use a standard ticketing tool, but the biggest problem with that is that we then get a bunch of redundant tickets.
Marketing Agency
We don't really have a set process. I would say it ends up being “the path of least resistance” for our clients.
Advertising Company
Almost every companies using Slack as their main messenger app.
However, some smaller agencies often don't have a set feedback processes.
01.
Survey
The survey collected a total of 311 responses, with 191 valid entries, providing a solid dataset for analyzing user demographics and behaviors related to dream recording.
We get big pictures from potential user groups.
Per the study, three-quarters of participants claim they haven't utilized a mental health app before but are open to giving it a shot.
02.
Research
According to The 2023 Blue Book of China's Mental Health
03.
Interview - Card Sorting
1 pilot test & 4 interviews
And we get more in-depth insights from conversations.
The Problem
Podcasting Dreams
Our goal is to provide a user-centric tool that
helps users capture and reconstruct their dreams in a coherent journal
Pain Point & Opportunities
Incoherent narrative
An opportunity to develop solutions that assist users in organizing and articulating their dreams more effectively.
Limited community engagement
While only 26.2% of users currently share dreams publicly, 70% express interest in exploring others' dreams.
Creative Expression Gap
Users express strong interest in multimedia dream representation, particularly on visual elements and AI-generated content.
Design Solution
3 solutions to keep users trust in developing well-being
SMART-C
Emotional stress Management solutions combined with traditional Chinese culture: Finding a spiritual balance between modern technology and traditional culture
Need psycho-assisted medical services
Marketing Agency
Support independent training support life
Advertising Company
Almost every companies using Slack as their main messenger app.
However, some smaller agencies often don't have a set feedback processes.
Pain points
Team
Yue (Mia) Xi
Me
Zoey
Angela
Lorcan