Collaby
Collaborate with your friends to improve well being
online collaborative mental support system
Challenge
Do you love sharing with your close friends about your worries?
Project Goal
To develop a platform for users to communicate with friends, specifically about their worries, so they can feel connected and less alone
Business Goal
Finding the potential market in the realm of psychological well-being
Solution
1
Generate a platform
Generate a platform (this app) to create an easy and convenient scheduling system.
2
Shareable Community
Create a community to share thoughts and successful experience
Role
UX designer
UX researcher
Timeline
Overall: 11+ weeks
Discovery & Research: 4+ weeks
Design & testing: 5 weeks
Discovery
Personas
Purpose
The goal of the research is to figure out the users’ understanding of collaboration.
Why do they enjoy collaborating with others?
What do they want to receive through collaboration?
And what do they want to produce?
Getting to know users’ targets and the reason to collaborate will be the main focus of my research.
Recruitment plan
In our research, we seperated our roles of interviews. I interviewed 8 users about their thoughts on collaboration and its connection of well-being.
Those eight users’ age range from 15 to 40 and they have different backgrounds in writing, filming, psychology, mathematics, etc. Among those 8 users, I made personas for specific 3 users.
Insight
Mind Map
According to the personas, the mindmap for collaboration has been designed.
Collaboration Mindmap
Analysis
Target Question: Why we need collaboration for well-being?
Key Findings
1
Collaboration Fulfillment
We wanted to focus on the part when collaboration involves empathy, responsibility, and creating solutions.
2
Attachment
We are all strongly attached to the idea of emotional values in collaboration.
3
Methods Searching
We had personal experience with mental health issues and were eager to find ways to improve our general well-being.
Use Cases
We can see here telling friends is
Efficient
Therefore
We changed research direction & focus on friendship for supporting well-beings.
Research
Positive map to talk with friends
Pain Points
Pain points for finding friends to talk with
1
Not on the same page
Users cannot always on the same page within certain time without notifying their friends
2
Tied Network prevents from sharing
If users are in a tied social network, they are afraid of sharing thoughts related to that group
3
Emotional Value Failes
It's hard to directly ask for emotional values
4
Overwhelmed By Too Much Private Information
From the previous summary, users lack trust in the Focus app's ability to assist them
Design
Lo-Fi Wireframe
Hi-Fi Prototype
Next Step
Possible harmful influence on users
What if friends mentually hurt users?
What if evil users utilize this system to find victims?
What if users communicate/share some violence through this system?
1
Research with psychologists and see what they would do
2
design elements covers error prevention system
3
Think about moral issues
01
02
03
Thank you for the help from Luke Miller
Thank you for reading my case study!